Escrow Rules & Transaction Guidelines
- All transactions conducted through this platform must be processed via the group administrator’s escrow system.
- Once a deal is funded, the buyer’s payment will be securely held by the group administrator until all escrow conditions are met.
- Vendors are only authorized to ship the watch after escrow funding has been confirmed.
- Vendors must ship within the agreed timeframe and provide valid tracking, insurance, and signature confirmation.
- Buyers are required to confirm receipt of the watch promptly upon delivery.
- Buyers are granted a defined inspection and authentication window (24–72 hours, as stated in the deal terms).
- Authentication must be completed through an approved source, including an authorized dealer, recognized service center, or qualified professional watchmaker.
- Proof of authentication must be uploaded within the inspection window to avoid automatic release of funds.
- If no dispute is raised within the inspection period, funds may be automatically released to the vendor.
- In the event of an authenticity dispute, escrow funds will remain on hold until the matter is resolved.
- If a watch fails authentication, the buyer must provide verifiable proof from an approved authenticator.
- Watches deemed not authentic must be returned to the vendor fully insured, tracked, and in the same condition as received.
- Upon confirmed return of a non-authentic watch, the buyer will be refunded according to escrow terms.
- Escrow fees are non-refundable once the vendor has shipped the watch.
- Vendors are responsible for the accuracy of all listings, including condition, reference, and included accessories.
- Buyers are responsible for reviewing all deal details before funding escrow.
- The group administrator acts as a neutral escrow intermediary and does not guarantee cosmetic condition beyond authenticity.
- Chargebacks, payment reversals, or off-platform settlements are strictly prohibited.
- Any attempt to bypass the escrow system may result in suspension or permanent removal from the platform and group.
- By using this platform, all parties agree to abide by these rules and accept the administrator’s final decision in escrow-related disputes.